Shipping policy
Shipping Policy
Effective Date: May 2026
Store Name: Maadeesmart
Email: hammadahmed29112001@gmail.com
Phone: 03034600613
Thank you for shopping with Maadeesmart. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand how we process and deliver orders.
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1. Order Processing Time
Orders are usually processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays may require additional processing time.
During high-demand periods, processing times may be slightly delayed.
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2. Shipping Time
Estimated delivery times may vary depending on your location and the shipping method selected.
Estimated Delivery Times
Pakistan: 3–7 business days
International Orders: 7–20 business days
Please note that delivery times are estimates and not guaranteed.
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3. Shipping Charges
Shipping charges are calculated at checkout based on:
Delivery location
Package size and weight
Shipping method
From time to time, Maadeesmart may offer free shipping promotions.
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4. Order Tracking
Once your order has been shipped, you may receive a tracking number through email or SMS.
Tracking updates may take some time to appear depending on the courier service.
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5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Maadeesmart is not responsible for:
Delays caused by incorrect addresses
Failed deliveries due to incomplete information
Additional shipping costs resulting from address errors
If you notice an error in your shipping information, please contact us immediately.
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6. Delayed or Lost Shipments
While we work hard to ensure timely deliveries, certain delays may occur due to:
Weather conditions
Customs clearance
Courier service disruptions
Public holidays
High order volumes
Maadeesmart is not liable for delays caused by external shipping carriers.
If your order appears lost, please contact us and we will assist you in resolving the issue.
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7. International Shipping
For international orders:
Customers may be responsible for customs duties, taxes, or import charges.
Delivery times may vary depending on customs processing.
Certain countries may have shipping restrictions.
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8. Damaged Packages
If your package arrives damaged:
Contact us within 48 hours of delivery.
Provide clear photos of the package and product.
Keep the original packaging for verification purposes.
We will review the issue and provide an appropriate solution.
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9. Failed Deliveries
If a delivery attempt fails due to customer unavailability or incorrect information:
The courier may attempt redelivery.
Additional charges may apply for reshipping.
Some orders may be returned to sender.
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10. Contact Information
If you have any questions regarding shipping, feel free to contact us:
Maadeesmart
Email: hammadahmed29112001@gmail.com
Phone: 03034600613
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By placing an order with Maadeesmart, you agree to this Shipping Policy.